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Owned and operated by Zen Wellness Co, our team is ready to answer questions about massage chairs, saunas, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on how to initiate a return and what qualifies, please review our Return Policy page.
Can I exchange an item for a different model?
We are happy to help with exchanges within our 30-Day Returns window. Simply contact our team and we will walk you through the process for swapping to a different massage chair, sauna, or recovery product.
How do I choose between a massage chair and an infrared sauna?
It depends on the type of relaxation you prefer. Massage chairs focus on targeted pressure and kneading for muscle tension, while infrared saunas provide gentle, radiant warmth designed to support overall relaxation. Our team can help you find the right fit for your wellness routine.
Do your red light therapy mats require any special setup?
Most of our red light therapy mats are designed for simple, plug-and-use convenience at home. Each product page includes specific setup details, dimensions, and power requirements so you know exactly what to expect before ordering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our wellness specialists aim to reply to every inquiry within one business day.
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Complimentary Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
If your massage chair, sauna, or recovery product is not the right fit, our return process keeps things simple.
