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Owned and operated by Zen Wellness Co, our team is ready to answer questions about massage chairs, saunas, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
Can I exchange an item for a different model?
We are happy to help with exchanges within our 30-Day Returns window. Simply contact our team and we will walk you through the process for swapping to a different massage chair, sauna, or any product.
Do your red light therapy mats require any special setup?
Most of our red light therapy mats are designed for simple, plug-and-use convenience at home. Each product page includes specific setup details, dimensions, and power requirements so you know exactly what to expect before ordering.
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Our wellness specialists aim to reply to every inquiry within one business day.
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